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Ratings Report Card*
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| Sort by : | Ratings Key:
 = Outstanding
 = Good
 = Satisfactory
 = Poor
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by Online Shopper, Dec 12, 2009 I ordered a "Coal Scuttle"; was sent something else -receipt said Coal Scuttle. I was told Coal Scuttle is soldout; couldn't get it by XMas. It's for Xmas so that's a problem. I ordered a different container, if too big, have to return it.
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by Online Shopper, Dec 12, 2009 I never received a order or shipped confirmation emails. I have yet to receive a response to my emailed question about the order. Know now that recepient recieved order yesterday (12-11).
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by Online Shopper, Dec 11, 2009 One ornament was broken in the set of 3 birdseed ornaments.I don't have time or energy to return item and wasn't sure whether to return just the broken stocking or all 3 items in set,so didn't bother. Am disappointed one ornaments is not usable.
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by Online Shopper, Dec 11, 2009 Need better representation of color and better description. Contacted customer service to get more details and took them 1 week to return my call. I had since placed the order, then received product that did not meet my expectations.
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by Online Shopper, Dec 11, 2009 The items shipped quickly but the candles weren't at all the quality I expected.
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by Online Shopper, Dec 11, 2009 I was surprised to see how large the snowman was. I love it!
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by Online Shopper, Dec 10, 2009 I would like to receive confirmation that the gifts I had delivered to other addresses were recieved.
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by Online Shopper, Dec 10, 2009 Love your company. Have orderd before and always very happy...THANKS
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by Online Shopper, Dec 09, 2009 Am very pleased with customer service and prompt arrival of gifts I ordered...However, for gift card orders I would like to suggest that you include a catalog with the gift card...it's just much more convenient for the recipient...Thanks
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by Online Shopper, Dec 09, 2009 I was disappointed regarding the smell of the cones , the little cabin is cute.
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Overall Rating
On Time Delivery
Neutral
Negative
