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US Appliance Report Card & Customer Reviews

Ratings Report Card*

US Appliance US Appliance

Rated by 10,000 customers since 2001

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 8.2Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 92% 93% 91%
Neutral 2% 2%
Negative 8% 5% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 09, 2009

love your company-have used it twice now and am very happy with service.My new order arrived today and was packed very nice-dont see any damage-it is a christmas gift so wont know if it works till then.thanks again and have a Merry Christmas.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 07, 2009

Great shipping, TV is incredible and did I mention the best by far price on this Panasonic!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Dec 06, 2009

I ordered a panasonic TV TC-P50G15 that came with a free blu-ray. both was great to say the least. Took about a week at AFB freight,TV was packed very well. AFB they treated me great, there tracking was also great. Thank you US Appliance and AFB freight
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Dec 04, 2009

I will not recommend US Appliances for anybody i please stay away from them.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 03, 2009

It was nice being able to purchase the exact TV that I wanted. Local retail stores had similar items, but could not match exactly.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Dec 03, 2009

ORDERING AND DELIVERY WHERE ON TIME, NO PROBLEMS AND ITEM MET ALL EXPECTATIONS.THANKS
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 03, 2009

The appliances I ordered were delivered quickly and in perfect condition. The delivery truck and it's drivers were knowledgeable and courteous. They placed the appliances and removed all packing materials. I definitely recommend US Appliance for service!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Dec 03, 2009

I was very pleased with the purchase process at US Appliance. It made me very comfortable with the security of my purchase. Everything want extremely well.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Dec 02, 2009

they notified that item was not in stock & gave me a projected date for delivery. It worked for me this time but could have been a problem another time/customer
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Dec 02, 2009

I had to call to determine whether you processed my order and to get the shipping information. After the call it was emailed.
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